Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-rio-bravo-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Rio Bravo Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information about you when you use our website, applications, services, and products (collectively, our “Platform”).

Scope

This policy applies universally across all aspects of our Platform, including but not limited to our websites, mobile apps, online services, and any other digital offerings. However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You engage with us through communications like newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your registration and account creation, such as user names, email addresses, and passwords.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of purchases, transaction history, and financial records relevant to our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers.
  6. Location Data: Information about your physical location when you interact with our Platform, often obtained through GPS or similar technologies.
  7. Feedback: Your opinions, comments, and suggestions provided to us.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these networks.
  9. Product Information: Details about products you view, search for, or purchase on our Platform.

We collect this data through direct user input, interactions with our Platform, and the use of automated technologies, such as cookies and tracking pixels. Additionally, third-party service providers may share Personal Data with us, but they are bound by their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our Platform and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure the basic functionality of our Website and services.
  • Preference: They remember your preferences, such as language settings and privacy choices.
  • Analytics: Used to analyze traffic and behavior, helping us improve our Platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it. Our retention periods may vary depending on the type of data and the specific legal requirements in your jurisdiction.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted Communication: Data is transmitted securely using encryption protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child, please contact us at the address provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data.
  • Correction of inaccurate data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Portability of data.
  • Right to object to data processing.
  • Non-discrimination in our services.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at the contact information provided below. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions about your data, please contact us:

We appreciate your trust in Home Care Services Rio Bravo Texas. Your privacy is our priority, and we are dedicated to maintaining a transparent and secure data handling practice.